Karen A

Dreadful service

The customer service at BMW Park Lane is appalling having been through 5 different salesmen to deal with our issues which in 5 weeks are still not resolved . Each one saying he will phone back, but they don’t. There is no point complaining to park lane you need to go higher. They could not quote for a windscreen replacement in all that time. I am pressing one star as there is no option for minus stars