Casey T

DO NOT use these

I saw a Citroen C1 advertised on auto-trader and called Camberley Motorhouse to discuss the car. Adam assured me it was in good condition but told me ‘honestly’ it had a bit of a ‘dent’ on the passenger side. He said it wouldn’t cause any issues and wouldn’t bother him so I paid a £95 deposit to secure the car because he was so sure I would buy it once seen and it was exactly what I was looking for. Went to look at the car the next morning and the ‘dent’ is actually significant structural damage to the passenger side, obviously from an accident. The left side above the front wheel has been hit, or hit something, which has caused the left side to shift and the headlight has been pushed in. This is not mentioned in the ad and was not told to me when I called to discuss. Adam was purposely misleading and now refuses to refund my deposit, which I think is disgusting as he wasn’t honest. Had he told me the ‘dent’ was more significant, I wouldn’t have bothered to pay a deposit and definitely wouldn’t have taken the time to see the car. As such, give them a big swerve and don't deal with them. I sent a registered letter to their registered company address requesting my deposit back under the Misrepresentation Act and they refused to sign for it, which leads me to think this happens with regularity.