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Rhys

Worst dealer i have ever encountered

I bought a Rav4 in December 2018, Rivelin Motor Company told me I had a 3 month warrenty and went to paind to write '3 months' on the invoice also. Just over 3 months later I start getting warning messages that 'issues with ABS and VSC systems'. took it to my garage who said there were issues with te wiring. Move on a couple of weeks and te altinator burns out completely on me. those 2 things cost me over £500. Barely 2 weeks later while on the motorway the engine completely seized on me. On having it towed to garage, the mechanic told me that under Consumer Rights Act 2015, the dealer is liable for 1st 6 months for any issues. Phoned the dealer and got 1 of the staff who straight away said 'how long a warrenty did we give you' When i said regardless of the 3 months, they were liable for 6 he said the boss wasn't in and would call me back. 2 follow up emails were sent and over 11 weeks later, still no response. The garage told me there were so many problems with the engine that the cheapest way to deal with it woudl be a complete new engine. so basically the car is a write-off! went through AAcars, as thats where i found this place, if you want to talk about more front than Blackpool, he then tried to assert his rights under the 2015 Act, after having gone out of his way to deny me mine. Then offered less than half what i paid for the car on the proviso i got it back to Sheffield and it 'passed a suitable inspection'! SERIOUSLY! NEVER EVER USE THESE PEOPLE!

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