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Mark C

Not to be trusted

The car purchased from Car Store Dartford had an engine warning light come on on driving away from the collection. I was told the car had just had a full service. I was told it had had a full AA inspection and all items were covered under warrantee. I took the car to a Jeep main dealer who explained the battery was faulty and needed replacement costing over £300. The battery was part of the AA Multiple point inspection. As pointed out by Jeep this could not have been missed in a full service. Attempts to get car store to honour their warrantee have met with fob off emails and now silence. I was also told I would be given the details of the main dealer garage who held the service history for the ar. I was told they wouldn't divulge the information until I had ownership of the car due to data protection. Now I have ownership they have not provided the information. We waited weeks for the V5 to arrive and it didn't. We eventually called the DVLA ourselves and got the V5 within three days. I am now taking court action against Car Store Dartford

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