Nicola

Dissatisfied customer of Now Vauxhall Heathrow

Now Vauxhall Heathrow should not be allowed to sell cars. I bought a car from them nearly 2 months ago and have had nothing but problems with it. Although this dealership were happy to take the car in for what they call repairs, they returned it to me scratched. Twice. The salesman was rude when I questioned him about something and even called me "love". The general manager implied that I am a liar and they feel no sense of responsibility in selling cars as they sold me a car without an MOT which wasn't picked up until I asked about service history as the log was incomplete. I would not recommend this dealership at all, in fact I urge anyone thinking of visiting to go elsewhere. 2 months after buying a car, and I am using a hire car. The car I bought has had to go back in to them 4 times for 4 different issues. I will not be using Vauxhall again and am beyond disappointed at the quality of cars they are selling.