Raymond G

Unprofessional service and sold the car

Applied for car on 0% deposit finance and was accepted signed and waiting for fees to reach company, even have in black and white on email we don’t need a holding deposit as if we sign the finance agreement which we signed and sent back less that 24hours of receiving them, and then they go and sell as they couldn’t wait for funds to reach there account after just a few hours of sending agreement to Blackhorse finance company, didn’t ring or contact us to see if we wanted to put a deposit up so it didn’t go and was told in email that we didn’t need to either, they have wasted our time affected our credit due to credit checks and actually passing and agreed with figures signed and sent back, and then when we question and ring up about why they have done this get, they go round in circles and contradict thereself very unprofessional and don’t care about there customers just there bank balance All thanks to mike chalk who is a director and leading manager, what type of manager and director dose this to a customer ???? Would never recommend MCR Specialist Cars to anyone total rude and disrespectful people