Mia

Shocking service - will never use again

I have never had such BAD service from any company before. I ordered a new car through Stansted Audi (i already had one on finance which was going back in March) which was due to be ready mid march, as it got to the 1st march they took £9000 out my account WHICH THEY SHOULD NOT HAVE DONE and I was told this wouldn't happen. They then took another £9000 2 weeks later. I canceled my order with them because of this and their poor customer service. They then refunded my deposit money TO SOMEONE ELSE. It took me over a month to chase before they realised they had given my money to someone else. I will never use Audi again, they have effected my credit score, and I am currently in the process of taking this further. AVOID AT ALL COSTS!!!!!!