S F

Terrible Service

New to the area and took my Ford into the garage after two warning lights came on while travelling to work. Receptionist was very unhelpful, would not get anyone to come and give me any advice and said she could not book the car in for the work to be done for 3 days. When I asked if the car was safe to drive she told me that she had no idea. Car then refused to start in the car park and receptionist still did not want to help. Yeovil Ford organised for a recovery company to come and collect the car and they were able to tell me what the problem probably was over the phone! Excellent service from D.J Recovery but I will never go to Ford Yeovil again and will be going elsewhere when we change the car later this year.