Haider

Unwilling to help, Rude managers & lying

I went to buy a car from RK Car Sales, test drove it and thought it was good a decent buy only to be ruined by this dealership. The dealership website & the ad of the car I purchased states all cars come with a 3-month nationwide warranty. The car speakers were not operational and when I went to test drive the car the radio required a code (which they promised to give me and didn't) I ended up buying a code on eBay which worked and I now realise the speakers on the car don't work. After contacting the manager and having a discussion I realised this rude person was instantly unwilling to discuss or even admit fault. lying throughout the conversation telling me this item isn't classed under warranty as its a "wear and tear" item only then to follow with we don't give warranties to cars under £2000 (they have now changed the website to state this but only due to my complaints). After proving the speakers of a car are not considered wear and tear the manager's argument is "well they're wear and tear in my books, sue me" I asked to see his books or terms and conditions and obviously, this person hadn't thought that far ahead. the manager was clearly looking for a way to worm out of his responsibility, so when I had to raise my voice to get over his non-stop gibberish he said "it's only a £1000 car no need to get heated" only to follow with "come down to the dealership lets talk about this man to man" the discussion then turned into an argument and the manager claimed that he mentions no warranty on the other cars he sells so I should have checked ALL his adds to understanding his terms and conditions which is just ridiculous. the ad I looked at says there is a warranty and that should be enough. the manager yelled back and I stated "you're being kind of a dick here" to only proceed with "I will no longer be discussing any of this with you the calls terminated never call again" The manager knew he was wrong which is why he changed his websites and claims now but is unwilling to accept ownership of what he promises. Don't buy from here save yourself the headache, it's clear he's very unwilling to help any customer.