Mr. R

C4 Grand Picasso 1.6 Diesel service

Just had a what they call a major service at £299, took them about 3.5 hours (not bad at £85 per hour) and most of it is a check other than an oil and filter change rather than actually getting their hands dirty, they kind of washed the car badly, then send you a video of how well they`re doing and then a report on what needs to be fixed, so you can have the agg of making another appointment to take the car back again, they don`t do anything there and then by the sound of it, and not impressed at all. So, I was told I had 10% left on my rear brake pads and 30% left on the front pads and I needed a new nearside fog lamp as the glass was broken, asked for a quote and was given front and rear pads to replace £300, they couldn`t give me a price to replace the fog lamp because it didn`t show up on their computer and that someone would call me back with the quote. A week and a half later I get a voicemail telling me to replace the fog lamp is £150. So, went on line bought a fog lamp from EUspares at £13.43 and fitted it myself, (15 minutes) saved myself £135. Thought I`d get a second opinion on the brakes and was told, rear brakes approximately 40% left and the front brakes approximately 50% left, based on my current annual mileage that equates to between 6 to 8 months before I need to get the pads looked at again, depending of course on how and what type of driving I am doing. I hate being ripped off, so I thought I would share this with anyone thinking about going there for any kind of maintenance. DONT DO IT..... Oh, and you get a text after so you can mark them out of 10, 10 being the highest, I text back a 3...haven`t heard anything back since...???