William

Flawless from start to finish

I bought my car from Jay at Westfield Motor House, the whole experience from start to finish was flawless, excellent. Jay was amazing to talk to, very honest and very generous with his time, he made you feel that your were important and was happy to talk at length. I had asked for additional photos of the car in question, within the hour my inbox was filled with loads of extra photos and a message from him saying if I wanted any more photos all I had to do was ask, he would be happy to arrange more photos for me. Jay was the main guy I dealt with and he kept in constant contact and helped with everything, I live quite far away so I couldn't get down to see the car myself so Jay walked me through the car over the phone and was very honest with the car. I had the lifted by professional transporter, Jay went above and beyond the call of duty even staying late for me as the transporter was late, Jay rang me reassuring me not to worry he would stay for the lorry and wanted to personally ensure the car was loaded and sent off safely for me. True gent all the way and kept in touch right up after the car arrived and checked in with me on what I thought of the car, which was amazing, it was everything and more, beautiful car, We still keep in touch and he is helping me source my next car, I trust Jay and the staff at Westfield completely, Im extremely fussy when it comes to cars and I completely trust Jay when he says he will take care of something, he means it, very honest and up front, rare in todays game when there is so many cowboys out there. Westfield puts that confidence back into the trade that you can buy a car with confidence again. Very easy to deal with, friendly, up front and honest, happy to help, putting the customer care up front and adding that personal touch assuring you that your business with them is important and means allot to them. Happy to return and do business with them again.