Janine W

Not honouring agreements

If I could give Arbury Peugeot Walsall no stars I would! I feel very let down by this company who I have dealt with for a number of years. I was encouraged to take a service package with my new car 3 years ago which they will not honour. I booked it in, which took a few weeks because they did not have a courtesy car available. To be told the day before my service was due they will not be paid because it was out of date, which was not stated to me at the time of taking it out. Also, if i did not have to wait weeks for a courtesy car i would have been in time. I have informed them and the finance who I was paying the money to, but they will not give the service or refund me my money. So I am out of pocket by £144 and by car is still not serviced. Would not recommend.