PATRICK B

used to be good !!

I have used Mercedes Cheltenham and Gloucester for 25 years.Recently had a tyre monitor problem on my almost new s class which took 3 phone calls to different people before they said take it back to the original dealer ( chesterfield ) who dealt with it without a problem. 2 days ago I phoned them for advice on the memory stick system and they said they would call back.They didnt.I called again and was told the expert was at lunch and would call back. I am still waiting 2 days later ! I will be going to worcester mercedes in future which is the same distance from my house.