Anonymous

AVOID

My son bought a car from LANGDON HILLS MOTOR COMPANY as he wanted the security of buying from a trader and have a warranty. After a week of having the car the internal heater stopped working which they said they had fixed prior to delivering the car. On speaking to “Dave” the proprietor he told us to take the car to a garage and get the works done and then contact the warranty wise people no offer to put the faul right by their own garage at this time. We did this, using a garage that I have used for years, my mechanic contacted my son and told him that other works needed to be carried out as the heater had burnt out and melted the sensor which meant the car wouldn’t start totalling £415 he contacted the warranty company to be told that they wouldn’t cover the cost of works that needed to be carried out. Went back to LH motors explained the situation and said we weren’t satisfied and wanted our money back on the return of the car. We then got told that the company had ceased trading and we were speaking to the man from the Esso petrol station (even though we used the same phone number as before) he was just there to deal with all the complaints. (On later inspection, cars are still in the garage and people are still visiting the motor company.) we said that this wasn’t our problem and that the company being active was still liable for the costs. He laughed and said good luck and hung up. My son now has a car that’s unreliable and is going to incur more cost. COMPANIES LIE THIS SHOULD LEARN THE TRADING LAWS AND STOP SELLING SCRAP CARS