Anonymous

very poor service

having dealt with Inchcape Volkswagen Bury for 15 years and spent a lot of money with them they have seriously declined in there customer service last year booked a service told them which parts I required for the service on the actual day of the service sorry sir we forgot to order your spark plugs come back on Thursday and we will fit them went back Thursday sorry no plugs they finally fitted them on Saturday this year 2019 booked service and mot took my car down for the service we are sorry we can't fit you in today how about next WEDNESDAY did not even contact me to save taking the car in and wasting my time they seem more interested in profit rather than looking after a loyal customer will not be using this garage ever again (disgusted customer)