Douglas P

poor service

I arranged to take my car in to Mercedes Exeter for them to look at two faults that they checked for 4 months ago , So I was expecting four things to happen one , a call during the day updating , or asking me for further information on the brake problem , NO CALL Second, The boot mechanism , needs a bolt tightening , which was found to be the issue last time , so lock tight used ,,, They did no work on this at all Thirdly , the brake issue resolved ,,,,,Could not find a problem , need it re-booked Fourth , Car cleaned ready for my collection ,,,,,,Nothing done. So a full day wasted taking it into the garage , And today no communication