Brendan R

Shocking aftersales & lies

We bought a car from Sparshatts in Southampton and when I brought up the issues with the salesman Neil, he told me to bring them up after we have bought it as it's easier to sort these things on the warrentee. It's now a month later and the issues are still not dealt with. I was told it could be done immediately but they had our car for 3 days and nothing was done. So we decided to get our our car back and since then they never have the promised courtesy car available. We have now eventually got a courtesy car which is covered in dog hair. I wouldn't buy anything from this company as the promised phone calls never happen (especially from their boss) and once they have your money there is no after sales service.