Brian M

Please stay well away

I purchased a car from Megastar Cars back in November it was advertised it had a sun roof. 2 keys very good condition and climate control. When I got there the car had no sunroof I said ok it had 2000 mileage extra than advertised. Looked round the car it had few scratches no major damage that I can see it had some sort of hanging wire and there was a motor noise coming from the passenger side when asked the sales person he said it is just the window adjusting and that the hanging wire is nothing they will fix it right now just it will pop right back in. When paid for the car they couldn't find the extra key they said they will find it tomorrow. When got inside the car notice the wire still hanging he said it is getting late now come tomorrow for the key and we will pop the cable right back in When I got home next day I noticed the nois was from the said passenger side mirror it had broken off and they stuck it with black tape to hid the damage and cover it the same colour of the car just to sell the car so I went back to them amar the owner said this is nothing just a screw I can get from eBay and the sat nav I should go and get it reset at the delar not he will take it, keeping in mind this was £7000 car it wasn't cheap So I went to the dealer at the same time I asked about the mirror he said this mirror need complete replacing and it will be quite costly I contacted the garage he played down again and said I will be it of ebay or from another damaged car 2 weeks later at that time the car developed a fault and no sign of the mirror. And they still can't find the second key and the wire still hanging. So I asked for legal advice and they said I can take them to the small claim court after writing them a letter so I did. They contacted me and all the mean while they always promised on their mothers life they will keep me up to date and they will surely fix it So they got in touch after the letter and email and offered to pay for a mirror from the delar not the full amount plus still no mention to the key so I greed to pay out of desperation for some of the amount disregarding the VAT as a business they can claim it back I can't one month later the mirror arrived made an appointment they changed it of course it is always me who have to do the chasing they never get in touch or update you Then they claimed they have ordered the correct item but the delar sent the work one so after another month the one hour repair for the fault with the car took 3 days Any how they fixed the mirror but they demanded I pay the different and the VAT apparently they don't bother with VAT then he asked me for the invoice back once I paid the different plus the VAT which I refused S9 if you want this kind of headache then go this dealer or option to his throw your money in the nearest bin it is easier nothing they say it is true they will give you lots of lies once they get your money that's it they have no respect to you to this country to other humans so my advice please stay away