Will P

Read before you go to Used Car Network!

BEFORE YOU BUY A CAR FROM USED CAR NETWORK IN CHIGWELL, do yourself a huge favour and read this. Then draw your own conclusions... Firstly though, if you think that any part of this might be made up, I will happily give you full access to my photographic evidence and to my emails with this garage, containing details that you simply will not believe. I’ve supplied my number (below). In July 2018 I purchased a £6,000 BMW from Used Car Network in Chigwell. Less than one week after purchase I was shocked to find a piece of black tape stuck over a warning light on the dashboard to deceitfully hide a steering rack issue which a reputable BMW garage have since told me will cost over £3,000 to fix !!! There are several other issues too, but that’s the main one. Immediately advised Used Car Network of this, but far from apologising or being embarrassed that a vehicle they had sold me (or mis-sold me) had been discovered to have a dishonestly hidden serious fault, they instead refused to take it back and denied all knowledge of it. I’ve been hopelessly battling with them ever since, for 8 long months now. They are utterly useless. Despite my photographs, Anthony Thomas now denies the tape was ever there. The latest from them is that I put it there myself... within the first week of purchasing it !!! This is the sort of ludicrous insulting offensive stupidity you’ll get from these people once they’ve grabbed your hard earned money. So, today, precisely as I warned them I would do, if they didn’t do the right and reasonable thing, i have submitted my catalogue of evidence to the Trading Standards office and to the car traders Ombudsman, for them to decide if anything negligent, dishonest, unethical, fraudulent or criminal has taken place. It is likely that Anthony will now comment that this is a “fake review”, like he has stated before with several other bad reviews about his garage. But I ask you, as a reasonable person, can ALL the bad reviews about Used Car Network be fake? I can assure you my facts are 100% true and I have photos and emails to prove it. I have even supplied my phone number in order to be completely open and honest about this nightmare transaction. I only wish that Anthony Thomas had been as frank and open with me!! £6,000 out of pocket, with a £3,000 bill pending!