Rhys C

Dishonest And Unreliable

Bought a car from Muhammad at Starline Motors (now using his real name) and started off well enough. Usual car salesman tactics etc. Then the issues. Never received any warranty paperwork even when asked multiple times and gave my e mail address to send to THAT HE ASKED FOR. Car broke down with major failure of ECU after 9 weeks. Towed the car to his garage as Under protection of Consumer Rights Act 2015 I’m entitled to full and free repair within reasonable time frame and without significant inconvenience to myself. That was 2 months ago and still no car....he ignores calls, ignores texts, won’t return voicemails, only answers when I called off an unknown number....on one the very few occasions I did talk to him he accused me of “washing the engine, that’s why it broke”....clutching at straws there I think...lies after lies! I’m now £5300 out of pocket and have no car to show for it! CAB advised me now to go through legal process to reclaim my money as been significant inconvenience and completely unreasonable time frame. Never mind the stress of having to deal with this situation. STAY AWAY!