Gordon S

Avoid as they arent honest

I have owned BMW's for many years and purchased a used 330d from a main dealer Arden in Maidstone in Jan 2019. They are only interested in the sale and making a sale. They were dishonest and untruthful about the car and the damage that the car had sustained. Contacted BMW UK as expected there to be some oversight of brand and address the practice of dealership ... wrong!!! They agreed that the sales team were dishonest agreed with complaint but are toothless and powerless in making the dealer address and resolve complaint. Asked me to email dealer director ... pointless. Thankfully my local dealer Barretts of Canterbury is a professional dealer with a higher level of honesty and integrity. I recommend avoid Arden but use Barretts for BMW