Steve

Open and transparent in its dealings.

I had for some months been looking for a specific model, a Toyota Rav 4 ( 3 door and automatic) but was encountering difficulties in finding a suitable vehicle coupled with the risks and distance associated with buying via the web. I contacted Robin West who undertook to try to source the car I was seeking without any obligation on my part to buy. He kept me updated and within a relatively short period of time managed to find a low mileage, one owner car with a full service history. The car was prepared by Roys to a good standard, including refurbishment of its alloys, despite its age. I bought it and have no regrets. I found Robin open and transparent in my dealings with him and felt the profit he made was very modest given all the risks of purchase and any subsequent faults fell to him via the guarantee / warranty given.