Anonymous

Lazy

I bought a car from A5 Motor Group last year. Helpful and friendly enough, if a bit terse, and the car was a good price. The problem is, they never returned my calls afterwards and never sorted anything. (Hence the bad review.) Said they would sort out the DVLA stuff but, it later transpired, they hadn't sent anything off. And, failed to rectify a broken electric window - In the end I got bored of calling them so sorted it myself. As I said, they were friendly enough, but were full of promises and zero action. However, there are some really good dealerships out there who will go the extra mile for you. And are friendly and helpful too. So why bother with these guys? I wouldn't again. Not to say they are awful people - that was not my experience. They were just full of empty promises and, frustratingly, never returned calls.