Andrew G

Unprofessional, Disorganised & Dishonest

We placed an order with Mercedes Benz Birmingham Central for a Mercedes Benz V250 back in May, they received the order, even replied to my email that the order was attached to. I replied m enquiring what additional options I should add before the vehicle went for build, they replied with the options price-list. A few months went on, I queried when my car was going for build, this was ignored, another email sent on August 18th confirming my delivery date of September 1st, also ignored! If you like having your time wasted and being lied to then this is the dealership for you, but avoid Simon HUBBARD, he’ll talk to you for an hour then deny that you’ve ever spoken! oh, and don’t bother asking to speak with the Senior Management, because they don’t exist... messages left for Martin WEBB... all IGNORED! Take my advice and take your business elsewhere, anywhere but a dealership associated with LSH Auto.