Dean

Terrible Tyres

I purchased a Mitsubishi Eclipse Cross 4 from Red Rose Mitsubishi Birmingham end of May 2018 it has just covered 15,000 miles and both front tyres are worn and need urgently replacing, you would normally get double this amount of mileage on a set of new tyres, the car has been driven no different to past cars I have had and they have worn evenly and the tracking is fine. Stuart at red rose admitted the Yokohama tyres which are fitted across the range have soft rubber so wear more quickly, I have also found out they have the worse banding as F for poor fuel economy, so they are consciously fitting poor quality tyres across the range. Red Rose have washed their hands with regards to any support on this so have Mitsubishi customer service so basically if you buy a car worth over £25k you will have rubbish tyres fitted to it and end up costing you over £250.00 to replace in less then 7 months. Apparently Mitsubishi will change the brand of tyres for you if you request this when ordering the car but will charge you for the tyres as an extra so what happens to the money saving they make by taking the Yokohama ones off? Also when collecting any new car be prepared to drive straight to the petrol station to fill up if you can find one quick enough before the fuel they have poured in runs out. #repeat business definitely lost here-response from Mitsubishi customer services below Good Afternoon Thank you for your email. I am sorry to hear you have had a poor experience with this particular tyre brand, Mitsubishi motors in the UK are the main importers of Mitsubishi vehicles in to the UK. We are not the manufactures of the vehicle. The vehicles are imported with tyres that have been put on the vehicle during the manufacturing process. We do not endorse or recommend any brand of tyre. If you are not happy with the brand of tyres you are free to change them upon delivery of the vehicle at a cost to yourself. If you are unhappy with the performance of the tyre you should take this up with the manufacturer of the tyre directly. Kind regards,