Naweed S

Motorplus are liars! Didn't provide V5C!

Bought a 2017 Peugeot 208 Black Edition from Motorplus South Wales via Oodle Car Finance. The car drives like new. It's been 2 months and I still haven't received the V5C logbook and no assurances from Motorplus that it's actually been sent off to the DVLA. On the day of the car handover, Motorplus said I should receive the V5C within 14 days., therefore I've reduced this review rating from 5 stars to 1. Very dodgy! I had to pay £25 to get a new log book. I'm extremely unhappy and do not recommend Motorplus to anyone. I have reported Motorplus to Trading Standards. Motorplus and Oodle Car Finance agreed to share the cost of £150 for the car delivery to my home address. I paid £150 in cash to Mo, the Motorplus car salesman after successful delivery. I even dropped him off 5 miles away at Victoria Station. Little did I know, they were going to fob me off for weeks on end. I expected a cheque within a week for £75. Then it became 2 weeks, then 3 weeks, until I got very frustrated and submitted a 1-star review on Google, finally they sent me £75 straight to my bank account. Whereas, the car finance reimbursed me the next working day after the car delivery. I definitely won't make use of their 'free MOT for life' offer. There's no way in hell I will get reimbursed even if I left them 5 star reviews everywhere.