Scott H

DoNotBuyFromThese

I will begin by saying that the the sales manager, Russ Louch was incredibly rude towards me, completely disregarding my rights as a consumer and even suggesting legal action despite them being in the wrong. I have never felt so utterly disgusted in the actions of a company, especially the "manager". Absolutely shocking customer service after buying a 3 month old ex demo from this dealer - the car arrived damaged, and we had to chase them for 2 months to have it repaired - the repair was sub standard and they now refuse to rectify this even though it is their responsibility to do so. Currently seeking legal advice as they are flat refusing to help in any way. I strongly advise anyone to think twice before buying a car from this dealer, they may sell you a car and you think you are getting a good deal but this was not the case for me. Even after contacting Peugeot UK regarding our complaint would still refuse to help so we were advised to use another dealer! Shocking from both Arthur Prince and Peugeot. I will never, ever buy from, or endorse this company again.