Ian E

Disreputable and dishonourable trader

I bought a Volvo C30 from Whittlesey Car Sales in February 2018. After 2 days, it failed to start. I agreed with the trader to return the car at my own expense and a full refund would be paid. It is now October 2018 and, despite constant reminders, the refund has only been partially paid. I took the matter to court and, despite the court finding in my favour, the dealer has STILL yet to make the full refund. The RAC diagnosed the problem as a high-pressure fuel pump problem, one of many problems that surfaced during my brief ownership: broken wing mirror indicator light, broken front grille, AM not working on the radio, missing spare wheel. If you are tempted to buy a car from this dealer, then don’t. If you do, check it very thoroughly or get an RAC or AA inspection done. My advice is to avoid this trader at all costs – they constantly break promises and have a disregard for the law.