Anonymous

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Went to view a car at EMI Imports & Exports this morning, first impressions of the sales staff were not good. We were met at the gate by a guy, who was going into the yard at the same time, assumed he was either one of the partners or sales staff, he struggled to show us to the vehicle we wanted to look at as he was constantly on his mobile phone. We asked for the car to be started, he went to get the key and someone else came with the key, car battery had no life in it and therefore wouldn't start, a mechanic appeared with the booster leads and needed two sets of leads to start the car. This 2nd guy spent almost all of his time with us on one of his two phones. Couldn't answer any of the questions put to him by my husband, eg didn't know any of the MOT history, or what it would need to pass an MOT. After about 10 mins of listening to him speaking on his phone and virtually ignoring us we walked away, and will definitely not be back.