Grandad

Misled an elderly customer!

My Grandad recently lost his wife and needs his own car to get about to hospital appointments and day to day running but these dishonest low lives have taken advantage of him and pressured him into buying an unsafe car that loses power and cuts out when hes driving! Its given him nothing but problems since the day he had it and he doesn't feel safe driving it! He tried to return the car in the cancellation period but they refused to give him a refund? He called up to complain and spoke to a woman who claimed to be one of the managers but she just shouted a load of verbal abuse down the phone at him and hung up! He's found this whole situation very upsetting. To treat a vulnerable elderly customer this way is quite frankly bang out of order! There seems to be a lot of people online saying they got ripped off as well! Maybe its time these people get taken down a peg or two... My Grandad fought for this country and deserves to be treated with respect I'm thinking about taking this to the media you might be seeing an update to this fiasco on TV soon....