Fiona

Worst garage ever

If I could give Mansfield Car Centre 0 stars, I would. I had the astra I bought checked by a reliable mechanic around 1 week after purchase for my own peace of mind. Turns out it was a good choice, as soon i started driving I have a intimitant warning light! Problem diagnosed- he paid half and i believed the problem was fixed. Or so we thought. Now it's speed is back up to scratch, unless the warning light comes on which it keeps doing so restricting my speed! There's another fault. Takes it back to Steve who refuses to speak to me now he has my money. Because there's no light when I get there they refuse to do anything speaking to me like I'm a fool. Takes the car home what are the chances before I get home the lights back on! To be honest he has sold me a complete dud and I would not recommend at all. I'd like to also add I have 3 months warranty which clearly isn't getting me very far. I'm now in the process of claiming my money back for the car as it was sold to me faulty. When my mother phoned Steve to explain I'd like a refund under the consumer rights act he refused, hung up on her and blamed my mechanic for fixing the turbo. Excellent customer service skills as u can imagine. And as it goes the day I tell my story to a work colleague somebody she knows was just about to purchase a car from this garage! My guess is she is looking elsewhere now.