Mr G

Please avoid at all costs

Me and my wife have bought a 2011 Ford Fiesta from Wright Vehicle Solutions,after going through a fiance company to buy a newer car after are beloved 2005 Honda Civic suffered front end damage in an accident. We have had the Fiesta now 1 year 2 weeks,just had a new MOT done on the car and it failed on a tyre and an advisory for lower suspension arm ball joint cover/near offside. I got my good friend,who is a fully experienced car mechanic to check the ball joint cover but as he was checking the car over,he noticed a slightly wider gap between the drivers side wheel arch and the body work at the rear.When he checked the rear tyre on the drivers side,he noticed that the wheel itself is not straight/true.It's actually leaning out as you look downwards from the top of the wheel to the bottom. I took the car back to WVS and a nice sales gentleman listened to my concerns about the rear drivers side wheel.He then went to go and speak with his manager (this other chap later turned out to be the OWNER of WVS motors). I spoke my concerns i've got about the rear wheel and asked him if i brought the car back,just to have the rear wheel checked over by one of his inshop mechanics,then i could be in peace of mind. Whilst i was there at this dealership,i had my mechanic friend with me at all times and he attempted to explain to the owner of WVS with regards the rear wheel. The owner just wouldn't listen or accept any responsibility but had infact said he would book my car in to be checked BUT at MY expense. The owner then went onto accuse my mechanic friend of being on drugs.His words in fact where."Are You On Glue Or Something".I was dumbstruck and totally lost for words that this so-called reputible car dealer can say something like this. I BEG and urge to everyone.To AVOID ever approaching this dealership when looking for a car.Go to someone who actually cares about their customers who buy cars from them. This arrogant,nasty,uncaring and insulting owner of WVS only cares about his profits. AVOID,AVOID,AVOID AT ALL COSTS !!!!!!!!!!!!!!!