Janette F

Kia Sportage

Very Poor after sales policy at Furrows Ford Shewsbury: I purchased a second hand car from Furrows whilst i carried out my self build within less than 4 months i have been left with a bill of approximately £3,000 for a car that cost me £3,700. Whilst i accept that the fly wheel and clutch is not covered under the warranty. I can not believe that a High Pressure Fuel pump that has been covered in silicon to stop it leaking is! On top of these issues they have still not replaced the broken drivers side visor (which would fail an MOT) as promised before i purchased the car after me repeatedly requesting for it to be fixed! I have been advised that they should offer me a full refund or repair under the Consumer Rights Act 2015 and that if they don't i can just hand it back and demand my money back. I intend to make sure i get my legal rights!