Respond to
a review

Steven C

Very poor aftersales

Purchased car from Windsor Car Sales with a 3 month warranty and a all seemed perfect. 12 hours later the car started the shake really bad on acceleration. Garage blamed tyre so I had to replaced 2 front tyres and have tracking and balancing done at my cost. Garange insisted i do not ring warranty company saying the warranty is useless. Garage decided to change ns driveshaft. Still the same so I had a 2nd garage check the car. The new driveshaft was found to be faulty and the front wheel was buckled. I contacted the garage and then the problems started. He refused to look at car again and said they didnt know what it was so i needed to take it elsewhere and pay for repairs myself. They refused to have anything else to do with sorting the car out. I paid £5800 for this car so it wasn't a banger. Stay away from this garage if you want a decent car with good after sales.

Dealer   Reviewer