Alison T

Awful company. Will never use again

Bought kia from Taunton Ford paid in full. Was promised car would be serviced and mot and would be ready for Friday. Had a phone call the day before to say wouldn't be ready until Monday. When I arrived was about to leave And realised the service history was missing. I asked for full refund at this point as kia wouldn't repair anything under warranty without service history. They said no way. Eventually they ordered a new book and sent it to me. No mot certificate was given to me and I was told I didn't need one. Two days later the exhaust has gone. Called them and they said go to kia!!! They will take your money and then wash their hands of the car. Do not deal with this company if you want any after sales care.