Tony

Will never use them again

Unfortunately this site does not allow no stars otherwise that's what Westover Poole Renault would have got from us. Without going into great detail concerning our treatment by Westover's and more importantly a particular member of staff, suffice it to say, that by their actions 9or in this case lack of it) we were left with a bill in the hundreds of pounds for which we were not responsible. This all because the said member of staff lied about the conversations we had him which we did not "record." We were unable to prove our point as we had never anticipated that having done ALL that was required of us we would ever have to prove anything. To anyone thinking of doing business here my advice is - unless you tape ever conversation and get everything in writing don't go there. It would not be so bad if we had not be stiffed twice by them the first time being more minor but nonetheless still sharp practice - should have known better I guess.