Anonymous

Diabolical dealership. Steer clear!

Spent years finding my dream Aston, and finally found it at Aston Martin Wilmslow. Put down a deposit with the salesman, had 3 calls to arrange delivery and bought train tickets for myself and friend. Then it all went wrong. Didn't get replies to my E-Mail's, the salesman went AWOL, and the business manager didn't return my calls. Nearly a week later I escalated to Aston HQ, and finally got an E-Mail back from the dealership manager. I had to call him to be told they had sold my dream car to someone else the day after I had bought it! Rather than admit their guilt, they went silent. Disgusting behaviour from all, and I can clearly not recommend this dealership in any way, and to be honest I never want to go near the Aston Martin brand again, especially after the HQ who said they would investigate this matter have not got back to me weeks later! A premium brand with atrocious customer service :(