Turner

Would like a service but can't get one

So I called Fish Brothers on Great Western Way at 9:05 - spoke to someone who took my details and he said he would get someone to call in 10 minutes - 9:35 I'm still waiting so called again - this time I get the answerphone - leave a message. - it's now 9:45 - called back and got the answering machine (pointless leaving a message as the 1st one had no effect) - called again at 9:55 and finally got someone who could book the car in - apparently they have only 2 people on today. Not the first time I've had problems with services over the year - the best one was when I booked the car in for a service and a fault recall and turned up on the day to find the appointment had never been put on their system!