Anonymous

Steer Clear

I purchased a car from UK Motors last July under there previous name of DFC Cars. The car failed catastrophically on the way home from collecting it. After getting the car back to them They agreed to repair the car under warranty. This was October 2017 and I finally got my car back in January 2018. Initially they said they would replace the engine. 2x cases of wrong engines being delivered and then they decide to repair the original. The courtesy car they let me have blew up and they were in no hurry to collect this or replace it. The first time they tried to deliver the car after several false promises of delivery and the car breaks down due to incorrectly carried out work. The driver called me from the car which was a few miles away on the roadside and asked if I’d bring some oil!!!! When the car was finally ready to be delivered a further 3 weeks later it arrived with a broken bonnet release. (They also insisted I paid for some of the work, that was not within gore arranged agreement) On driving the car for a few weeks it was evident that the work carried out was of a poor standard and the engine management light came on and it has a rough idle. It became apparent that the car was burning coolant and had a vacuum leak. By this time I’d already counted my losses and didn’t bother speaking to these cowboys about as I would rather let a toddler loose with the engine than them. Also, it’s worth pointing out that the salesman’s who claims to have to run decisions by his manager is in fact himself the owner/director of the business. STEER CLEAR, what ever name they decide to trade/deceive under.