Alan W

Rubbish customer service

Everytime car went in Norwich Audi messed something else. They unplugged sat Nav not sure why so when I got it back did not work then denied they did it. Unplugged my dashcams but did admit they forgot to plug it back in. Left my sunroof open in carpark,good job no rain showers as interior would have been ruined,then guess what?denied they opened it!. All they do is lie then apologie but keep making same mistakes where is the quality control specially after 3 previous complaints?. But at least management did admit they had failed me as a customer and understood why I do not want to return. The annoying thing is when you buy the new car from them they promise you the earth and then deliver rubbish service. Now I have 1 hour drive to the next nearest dealership not what I signed up for Norwich Audi. Pity there was not a zero star, Robinsons Norwich Audi would of got it!!.