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Lindi G

Avoid at ALL cost!! Untrustworthy!!!

Bought vehicle from Tyrone at BroadTower Automotive in April 2018. Filthy all over on the inside! Was advertised with satnav, but there was no satnav to be used. He also missold the finance to both my husband and I as 8% - just to find out the APR was in fact 15.7%! We arranged finance through a different company & told them to refund the money to Motonovo (their finance company they use) so we can pay via our new company, but he refused. They get massive kickbacks from the finance company - so be VERY aware of what you sign for with them! DO NOT TRUST ANYTHING THEY SAY! They agreed to refund the money at first - but then became abusive over the phone & also threatened me with regards to my previous review left against their company. They insisted I remove it otherwise they will not co-operate. Needless to say I did so - but they have not come to the table. We returned the vehicle & cancelled our finance within the 14 days. Now they are threatening us with charges for each day the vehicle is left on their premises - despite the vehicle not being on our name anymore, but on theirs. I have now reported them to the ICO as they have not provided my data as requested. They apparently posted it, but the address was incorrect! Been waiting a month for them to resend. Have opened a case with the ombudsman against them as well as their finance company they use. Next stop court.

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