Anonymous

Warranty means nothing to them!

I bought my first car from Collier Row Trade Sales, and it is a disgrace. Within two hours of picking the car up, the exhaust pipe FELL OFF. Since then, the electric windows stopped working (baring in mind this scorching summer we're having!), the inside of the car was vile (despite being told it had been cleaned, there were foundation prints all over the sun visors and mirrors as well as general black dirty marks over the white interior), the brakes felt spongey from the start, the glove box likes to fall off occasionally, and the indicator stick has a mind of it's own and decides when it would like to stay on. Three months warranty they agreed on my purchase, which should cover any major issues, or so you'd think. They covered when the exhaust pipe fell off, but are now refusing to cover the fact that my clutch pedal is about to snap! I've had the car for two months, and it has caused me nothing but hassle. This dealership does not check the cars that they are selling, and if they are, then they are just more than happy to sell you a broken, dangerous, piece of s***! I will be reporting them to the Trading Standards regarding the warranty. Since taking the car to a garage to have the danger-on-wheels examined, it has fluid leaking from/in the brakes, needs new brake discs and pads (fair enough, I will pay for), needs two new wheels (again, fair enough I'll be paying for that), and clearly needs a new clutch pedal as it is about to snap off. May I point out, I have had the car for two months! It had it's MOT in March. This is an outrage and I am disgusted by the 'service' they have provided me. I am fully aware that your first car shouldn't be amazing, but it certainly shouldn't be a death trap, especially for the price I paid.