John M
I was told when I bought the car ...BMW 520D MOTOR SPORT...... that they had Master Technicians. I returned the car 5 times during the 3 month warranty and they couldn't cure a half second squeak!!!!!! On the last 2 occasions I spent the whole day waiting and they still didn't fix... now saying they will have to go back to BMW and ask why it's happening????? I thought they were all dealer trained MASTER TECHNICIANS? ???? The last resort way to speak to the owner TOM....and you guest it not even he returns his calls after speaking to him just the once!!!! They appear to be offering you some sort of after sales but if that's how Boss treats you....you dont stand a chance!!! PS ... you will have to do all the ringing and running around if you want service from this garage!!!!! The car was still not fixed!!!