Lianne

Negative experience

Upon finding the perfect car last Friday evening (after closing time) we decided to travel the 90mins to arrive at the showroom of D & J Autos for opening time the next day. The car looked immaculate and just like the photos. However, after being met with a very grumpy and unfriendly salesman we were show the inside of the car. We immediately noticed tears on the drivers side leather seats. This was not in the descriptions we had found on auto trader or the showrooms site. The pictures were cleverly taken to NOT show the damage. We enquired how much this would cost to repair and whether thIs was something the garage themselves could do. We were met with an abrupt no and it would cost £150-200. So next we asked whether this could be taken off of the asking price again a rather rude no. The guy stated this damage was taken into consideration when pricing the car. Would have been nice for potential buyers to be made aware of this before coming to see the car. I just feel the overall experience was extremely negative, from the misleading photos and written description to one of the most abrupt, rude salesmen I have ever had the displeasure of meeting. Potential buyers beware and do your homework.