Dominic H

Shocking customer service !!

I placed a £5000 pre order deposit on a Urus over 3 years ago. I chose not to go ahead when the vehicle was released & requested my £5000 be returned as agreed. This was over 4 months ago. I have been given the runaround ever since. No excuse can be made for this total lack of courtesy. I can only rejoice in the fact I chose not to go ahead with the purchase for obvious reasons. It looks like I will have to issue proceedings to retrieve my £5000.