Emma

0 stars!!!!

We bought a 7k car from them in oct 17. For the next 5-6 months they had it more than we did. Problem.after problem and like you, they blamed us. After 13 days of having the car in our possession the cars engine management light came on and went into limp mode. we had to get the car back to them who were over an hour and a half away... for them to keep it for nearly 5 weeks without any sort or communication from them. My husband had to keep contacting them.... and they never knew what was going on or when it would be ready. We were left without a car and i was heavily pregnant at the time. They'd apparently sent it off to a specialist and the problem (in their words) was rectified. My husband collected out car... 45 mins into the journey home the light came on again with the same warning light. We asked for a refund on the car but was told they couldnt... we sent the car back and again... the problem was "rectified". 2 more times the light came on and went back to them. We seeked legal advise and were told that we were entitled to a refund. They refused this as we had put 2000 miles on the clock....... from driving it back and forward to them to be repaired... and for them driving it back and forward to the "specialist" and we were at out wits end with them and i had just given birth whilst they had our car so was left without it again. They blamed the fault on poor fuel.... we fueled up at the garage opposite their sales garage. DO NOT TRUST OR BUY FROM THIS GARAGE