R T

rtbiscuit

Worst Car sales experience I’ve ever had. bought a car from them in good faith that turned out to be a complete lemon. the car had a fault code when sold with it. the dealer explained it would clear with the replacement of a fuse. got the car back to then find it wasn’t near empty on fuel like I was told but the fuel gauge was broken. as was the reverse sensors and the central locking. a week later the car died. turned out to be a dead battery. this fixed most of the electrical issues. but when I spoke to them they wanted nothing to do with it. about 2 weeks after that the car suffered complete electrical failure everything but the engine died. turned out the car leaks like a sieve; water ingress into the electronics. took the car back to brook car sales and was given the run around. it took 3 trips; 4 phone calls; 3 emails and the threat of legal action for them to take the car back and repair. only gave me one receipt and the car broke down 3 weeks later. they were aggressive. rude. pretended not to get emails. shut early when I was coming to visit them. don’t return calls. I got some money back but they didn’t really want to know. I’ve been left out of pocket with a crap car that’s as useful as a chocolate teapot. I have lost of trust and faith in this company I wouldn’t buy another car from them nor would I recommend anyone else doing so. also got given one of their other cars as a courtesy car. it had more problems than my own one. avoid like the plague.