Anonymous

NOT WHAT I WAS EXPECTING!!

Purchased a car from Sterling Performance unseen as i was too far away to come and view it, So i thought wow look at the photographs and with selling this type of cars this must be a proper set up. The nice photos made my car certainly look fantastic. I was told he could see only 3 stone chips on the bonnet, Well when i got it home it was peppered with dozens of them. I told Jason that the cd auto changer did not work and the response was oh well who uses cds now anyway. Also asked 4 times for a simple set of number plates to be included, Well im still waiting. There was a badge plate missing of a brake caliper and was told there was no way they would miss such a promanant feature as that. Well the stud holes that held the plate in place had been snapped off so had been missing for a while. Didnt even get £50,00 of the price and the MOT was due in 7 weeks. There very keen to get your deposit and when you ask what price can you do it for they say- Theres been loads of calls regarding this car so i can sell it if you dont want it. Another thing that worries me is that the owner of the business does not want to deal with you direct so thats where Jason comes in to it. Its like someone mentioned in a facebook review and there spot on when they said- Theres always just something wrong with there cars. Would i go back? NO the trust is gone but perhaps i should of viewed the car myself but thats why i went to a dealer in the first place. Jason was great to deal with and always answered my calls and emails , He even called me on a Sunday. Its such a shame that he didnt follow his customer service through. He got the money and probably said to himself why should i bother hes miles away. You could get away with that before the internet and facebook but im afraid bad word travels faster than good. I did say that i would leave a review in light of not getting my number plates so here it is.