Chris

Audi Rip Off

Back in Jan 2014 I traded in my lovely Jag for an Audi A4 Quattro and wish I never had. First, some issues with the dash board and radio which I asked to be sorted as part of the deal were not sorted. 3 months after purchase, conveniently just after the warranty expired, the climate control went pop. An engineer told me that it looked like something had been bodged up to make the compressor work which eventually gave up. I have not bothered to get it repaired yet. Then, my engine failed. A total rebuild was required. I had tried to contact the dealer, I spoke to the dealer and advised him of my issue. He said he would speak to his boss and call me back but never did. I then struggled to get hold of him. It cost me £2.5k to fix the engine elsewhere. I wrote a letter to the dealer to which they replied and basically lied saying they would have had a look at the problem....I tried this to begin with !!! Easy to say when it's too late ! It is now in the workshop again with another major problem. One lady owner and full Audi service history did not count for anything at only 85k miles. Must have been a cheap fix and rip some poor mug off job (i.e me!!) I gave them a chance to guard their reputation and they did not take that opportunity hence my review. Time to trade in the Audi for something else and I would never recommend this garage to anyone I liked.