Rickie

fobbed off

I purchased a Jaguar XF from these and payed £5900 for the vehicle and after driving for just over a month the engine oil pump failed and blew the whole engine basically, I called them and explained and they told me that the car was fine when I brought it, they then said send a full report of the problem which a mechanic said that would be expensive as he will need to drop the engine and take it all apart the view exactly what parts have failed and so on and the warranty with the car only covered me for £500 which is pointless and the repair is costing me £3000 excluding recovery and other bills il be claiming back at court! I’m taking it through court atm but avoid these, I also found out the reverse camera sensor doesn’t work and got told the power steering pump has gone which was causing squeaking as soon as i drove it and they said it was serviced the day I brought it then I got told my a jaguar specialist that this car hadn’t been serviced recently and they told me there was a 12 month MOT and I got home checked on the internet and found out it was due for MOT just 2 months after I brought it and the fuel cap clip was broken and they told me it was roughly only £5 to get done and I looked about and the only way you can get it done is if you take the body off and a few other things, I got quoted £85 for a second hand fuel cap set and £140 for labour. And when you try and speak they just fob you off!